Account Manager

• Point of contact for customer operational issues
• Order processing from PO to delivery, ensuring optimal practices are applied.
• Ensure the timely and successful delivery of our products according to SE committed dates and customer needs.
• Manage customer escalations, initiate and execute resolutions.
• Hold periodic forecast process with the customers. Measure, raise flags and manage customer stock, booking and shipments
• Work with Finance department to resolve invoice, credit and pricing issues.
• Track and monitor customers agreement and incentive plans.
• Issue weekly reports, reflecting order status & financial aspects.
• Ensure an appropriate order flow with the compliance to organizational policies.
• Improve processes, build KPI’s and lead automation.
• Frequent communication with worldwide SolarEdge interfaces: customers, operations, planning and sales managers

Requirements:

BSc in Industrial Engineering, Economy or Accounting from a recognized university - Must

· Up to 2 years’ experience in supply chain, planning or operations roles.

· Experience in a high-tech company – a plus.

· Excellent English - a must. More languages (mainly German, Italian, French) – a plus.

· Proficiency with Microsoft Office, strong proficiency in Excel.

· Self-starter, ability to operate multiple tasks in a fast paced business environment.

· Team player and excellent communication skills.