MAC Specialist

Company Description

Impact Networks Group LTD is a global IT company based in Netanya that specializes in designing, managing, implementing, supporting, and maintaining IT projects across industries and geographies. The company is known for its deep functional expertise and fun approach to work. Impact Networks offers expert technical assistance and network support with nationwide coverage for organizations of any size and industry.

This is a full-time on-sites role for a junior sys admin with MAC expertise .

at our clients sites

2 days at client site in Caesarea

1 Day at client site in Petach Tikva

1 Day at client site in Tel Aviv

1 Day at client site in Hertzeliya

The MAC Specialist will be responsible for communication with clients, providing top-notch customer service, troubleshooting technical issues, offering technical support for Mac systems, and utilizing makeup artistry skills as needed.

Role Description & Responsibilities

Join Impact Networks Group as an Information Technology Specialist and work with cutting-edge technologies in a leading corporates environment. You will provide essential IT support to our global workforce, ensuring seamless operation of hardware, software, collaboration tools, and network infrastructure.

• Provide comprehensive technical support for IT hardware and software across the organization.
• Administer user access and permissions using Active Directory, Office 365, Azure,
• Support Windows OS and macOS systems to maintain optimal functionality.

Requirements:

Requirements:

• Minimum 3 years of experience in a Helpdesk or IT support role.
• Proficiency in managing and troubleshooting Windows OS and macOS environments.
• Practical experience with Jamf Pro for MacOS device management
• Practical experience with Microsoft technologies and Office 365 services.
• 2 years of experience with Active Directory and Group Policy management.
• Experience in scripting such as PowerShell.
• Familiarity with hardware components (desktops, laptops) is an advantage.
• Strong technical troubleshooting and problem-solving skills are essential.
• A service-oriented mindset with excellent customer-facing and verbal communication skills.
• Ability to learn independently and adapt to evolving technologies.
• Proficiency in English, both verbal and written, at a high level.