Information Technology Support Specialist

Are you a tech-savvy problem solver looking for your next challenge? BTB is on the lookout for a dynamic IT Support Specialist!

This is our company's first internal IT role. This is your chance to lead and manage our IT operations directly, support our growing tech needs, and grow with us as we build and expand our internal IT infrastructure.

This position is primarily based in Tel Aviv (2 minutes' walk from Tel Aviv HaHagana train station). However, you may be required to travel to our Natanya office (5 minutes' walk from Sapir Train Station) as needed, approximately once a month.

Your Role:

• Overall responsibility for the organization's IT systems.
• Act as the primary liaison between the company and third-party IT service providers.
• Technical support: Provide on-site and remote technical support to employees.
• Managing and operating communication networks, including firewalls (FW) and switches.
• Manage the acquisition and inventory of software and hardware.
• Work together with other departments to address their IT requirements.
• Keep abreast of technological trends and industry best practices.
• Create and implement IT policies and procedures.
• Managing the organization’s email systems.
  
  

• Experience: At least 2 years in an IT support role, ideally in a small to mid-sized company.
• Technical Skills: Proficiency in Windows and macOS, productivity software, and basic networking.
• Soft Skills: Excellent problem-solving, strong communication, and the ability to work with both technical and non-technical staff.
• Organizational Skills: Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Adaptability: Eagerness to learn new technologies and adapt to evolving IT needs.
• Education: Relevant certifications e.g., MCSE, MCAAA, CCNA, CCSA - a plus.
  
  

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and supportive work environment.
• Access to cutting-edge technologies and tools.