Customer Success Manager

Who we are?

Mainstream Media is a dynamic advertising agency based in Haifa, Israel. We specialize in performance marketing and content creation, helping businesses effectively reach their target audience and achieve their marketing goals.

The ideal candidate

We are seeking a highly motivated and experienced Marketing Account Manager to join our growing team. The ideal candidate will be a charismatic individual with a proven track record in building strong client relationships and fostering a collaborative team environment

Key Responsibilities:

• Client Relationship Management: Develop and maintain strong relationships with clients, understanding their marketing objectives and providing strategic guidance.
• Campaign Management: Oversee the planning, execution, and optimization of marketing campaigns across various digital platforms, including Google, Facebook, and TikTok.
• Strategic Planning: Develop and implement comprehensive monthly marketing plans for clients, covering both campaign and social media aspects.
• Performance Analysis: Monitor and analyze campaign performance metrics to identify areas for improvement and optimize results.
• Reporting and Analysis: Deliver monthly performance reports to clients, providing actionable insights and recommendations for growth.
• Team Leadership: Collaborate with the creative team to ensure the timely delivery of high-quality content, including social media posts, videos, and graphics.

Qualifications

Proven experience in marketing account management or a related field.

Strong understanding of social media platforms and digital marketing concepts.

Excellent communication and interpersonal skills.

Strong organizational and time management skills, with a focus on detail and follow-through.

Ability to leverage AI tools and technologies to improve efficiency and effectiveness.

Proficiency in using marketing analytics tools.

Previous experience with on-hand social media management and PPC campaign management is a significant advantage.

Preferred:

• We are based in the Haifa or Krayot area.
• Comfortable with a hybrid work arrangement.