Customer Support Specialist

Company Description

Scalla.crm is an innovative cloud-based CRM system located in Tel Aviv-Yafo, offering small and medium-sized businesses the ability to manage marketing, sales, and daily operations from a single screen. The platform features one-click connections to Facebook, Google, and WhatsApp, customizable automatic workflows, smart BI control panels, and automated reports for business insights.

Role Description

This is a full-time on-site role for a Customer Support Specialist at Scalla CRM. The Customer Support Specialist will be responsible for providing technical support, ensuring customer satisfaction, and managing customer interactions on various platforms.

Job requirements

• Customer Support and Interpersonal Skills
• Ability to ensure Customer Satisfaction
• Technical Support and Analytical Skills
• Excellent problem-solving abilities
• Strong communication skills
• Experience in CRM systems