Help Desk Technician

We're looking for a Help Desk to join our successful company in Tel Aviv.

Responsibilities:

-Provide first and second-level technical support to end-users for software, hardware and network-related issues

-Troubleshoot and resolve issues related to Microsoft Office applications and operating systems.

-Manage and maintain Active Directory, including user account setup, permissions and troubleshooting

-Support and troubleshoot networking issues in a multi-server and endpoint environment

-Identify, diagnose, and resolve software and hardware malfunctions efficiently

Requirements:

• 3 years of experience as a Help Desk Technician
• Experience with Microsoft Office operating systems
• Experience working with Active Directory, networking and a multi-server environment
• Experience in diagnose and resolve software and hardware issues