HR Support (Temp- Maternity leave)

HR Support (Temp - Maternity leave) - 58143

How you’ll spend your day:

• Provide quality service and solve cases by written or telephone queries from employees, managers, and HR, while complying with policy and SLA.
• Availability and responsible for online calls within the call center.
• Provide online support for HR and managers.
• Supporting H2R processes on an ongoing basis and in various projects.
• Support Teva pensioners with any query or issue, including updating systems.
• Communicating as L1 with various content experts in HR - salary, welfare, learning and development and etc.
• Support and accompany employees in various HR systems as part of inquiries in the call center.
• Responsible for processing H2R requests in the systems including collaboration and updates with all support functions.
• Handle and process all requests for cwk in the systems.
• Maintaining the internal knowledge articles in service now.
• Improve processes within the call center, raise common queries and share knowledge within the team.
• Provide production and quality standards as set in SLA.
• Preparation of hiring documents, mobility, change of employment conditions, and employment terminations, including interface with the legal department.
• Support and operate different HR projects - Connect, agreements updates, organizational changes and etc.

Your experience and qualifications:

Excellent English and Hebrew, both verbal and written required

A creative attitude, an ability to multitask and a hands-on approach

Bachelor's degree – Must

Previous experience in HR roles- Advantage