Network Specialist

Description

• The network expert team is part of the customer services group, as a network expert you will act as an escalation point for NOC, customers, and onboarding team for technical network issues.
• Assist in incident response and support customers during network events and attacks.
• Work with network architects, engineering, and R&D on infrastructure improvements.
• Actively monitor, react, and troubleshoot system events and alerts.
• Investigate and resolve network-related issues.
• The position requires on-call duties.
• What you need:
• 5 years of hands-on experience in implementing and troubleshooting complex TCP/IP technologies
• Must have experience with strong routing and switching concepts – CCNP advantage
• Must have experience with Cisco/Juniper routing and switching
• Must have experience with routing protocols, BGP - a must
• Knowledge of HTTP/s protocol, load balancer, and operating systems (Linux) – must
• Good communication skills and experience working with customers – a must
• Experience with scripting languages such as Python – advantage
• Ability to collaborate, sync, and manage processes with other teams to achieve incident resolution
• Multitasking and working under pressure
• Fluent English