Solution Engineer

Okoora enables businesses to go global.

Companies around the world use our financial infrastructure to scale their international operations.

Leverage our automated platform, API and embedded finance solutions to boost theirs bottom line. Collect and send payments, manage multi-currency accounts and hedge FX risks.

As a Solution Engineer at okoora, you’ll play a critical role in helping our prospects understand the value of our platform. Through your deep product knowledge, expertise in how companies use and deploy SaaS applications, and objection handling in customer interactions, you’ll support our sales team with the sales processes.

We are looking for experienced individuals that would be able to establish the team’s methodologies and streamline our sales processes. You’ll be a strategic member of our team working closely with Sales, Product and Customer Success.

What You’ll Be Doing:

As a Solution Engineer, you will:

• Support the sales team in generating new revenue streams by managing the technical facets of the sales cycle.
• Understand both business challenges and technical requirements of prospective clients, and build the full solution architecture, working with different departments (such as Product, R&D, Sales etc.) to get the prospective clients to successfully adopt the platform.
• Own the technical implementation post-sale, overseeing it until key usage metrics are successfully met.
• Support customers’ transition from pre-sale to post-sale onboarding and implementation to ensure customers achieve their objectives.
• Develop a deep understanding of the product, its capabilities, and its challenges.
• Communicate customer and product feedback to the product team and the company management.

What We’re Looking For:

• Minimum 3 years experience in solution engineering or similar roles in B2B SaaS, to the European and US Market. (relevant positions include implementation engineer, pre-sales engineer, or professional services roles).
• Proficiency in English is required
• Ability to translate customer needs into actionable product solutions and detailed implementation plans
• Experience in presenting and implementing complex software solutions.
• Experience with APIs, integrations, and software customization.
• Fintech / Payments experience - an advantage.
• Experience working with post-sales persona (Customer success, Business Operation)- an advantage.
• Passionate about user experience. Experience in design - an advantage.