Client Account Manager

Angora Media is looking for a talented, experienced, passionate and organized Client Account Manager, to join our awesome team.

Position and Responsibilities

• Serving as the primary point of contact for all client-related communication.
• Creating a portfolio of client accounts and monitoring the ongoing activities related to them.
• Managing, reviewing progress and delivering the client’s digital marketing projects.
• Serving as primary intake for client tasks and subsequent processing in the task management system, including task assignment, monitoring, and delivery of client deliverables
• Conducting meetings with the clients as well as informing them about the current work status of their projects.
• Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients.
• Identifying accounts whose revenue may be shrinking so as to address any ‘at risk’ customers and reach out to these accounts to ensure they are retained.
• Monitoring work performance of colleagues and setting account targets.

Requirements

• Previous experience in client account management
• Open to graduates of any discipline
• Team player–great personality and ability to actively participate in a team
• Multitasker–ability to adapt, work effectively under pressure, and alternate between tasks in a fast-paced environment
• Excellent organizational skills and ability to prioritize and meet deadlines
• Good leadership qualities.
• Energy, enthusiasm and the ability to work under pressure to meet deadlines and demanding targets.
• Strong deal closing and negotiation skills.
• High level of analytical and organizational skills, and excellent attention to detail.
• Real understanding of web advertising opportunities.
• Excellent communication and interpersonal skills.
• Creativity, initiative combined with commercial awareness.

Advantages

• An understanding of social media marketing, online advertising and SEO
• Familiarity with task management platforms 
• Experience working in a design studio, advertising agency, or similar
• Degree in Marketing or Business

About Angora Media

Established in 2013, Angora Media is a pioneering digital marketing agency focused on implementing growth strategies for enterprise brands and startups. With over a decade of experience, two global offices, and a leading team of marketing professionals, we strive to help our clients scale growth across multiple acquisition channels to increase market share and drive revenue.