Help Desk (2822)

***Gaming Company - Located in Herliya***On site*** Looking for HD

As an IT helpdesk team member you will be responsible for the first-level support of the company’s employees: frontal, telephone, and remote support, work with a ticketing& inventory systems, supporting laptops, desktops, hardware, various OS, network printers, video conference equipment and more. The ideal candidate will be experienced in working in complex, dynamic global IT environments and various system solutions: Installation, configuration, troubleshooting, and upgrades of different OS flavors of computers and systems. You will be required to work with other IT teams and assist with supporting overseas Plarium employees, diagnose, troubleshoot, and identify solutions to end-user issues.

Hard skills:•Min 2 years experience in Helpdesk support - Must•MS Azure-Must•Microsoft: Experience and knowledge of Windows OS,O365 - Must•Hardware: Experience in hardware support (printers, replacement of computer components, video\audio devices) - Must•Network: Basic networking knowledge - Must

Desired hard skills:•Google Workspace administration (admin console, Google Mail, Drive, Calendar, Meet)•Jamf management - nice to have•macOS: Knowledge of macOS laptops-nice to have•Okta & Azure AD SSO•Conference room systems (Zoom Room)•Familiarity with mobile devices (Apple and Android)