Organizational Development Manager

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NICE is looking for a Divisional Organizational Development (OD) Manager to build and lead cutting-edge programs, solutions and practices around culture and competencies, leadership and people management, organizational development, change management, top talent development and talent management in our largest division – CX.

This role is part of the HR team and reports to the Director of Global Organizational Development & Learning (OD&L).

How will you make an impact?

• Exploring, designing, developing, and executing organizational development (OD) programs that are aligned with the CX division’s strategy.
• Designing and executing leadership programs, succession planning, and leadership development tools.
• Creating and implementing programs and initiatives that support talent management and employee development.
• Partnering with leaders, HRBPs, and key stakeholders to identify and address divisional development needs, gaps, and opportunities.
• Continuously managing the annual OD work plan, including gap analysis, planning initiatives, content development, vendor and budget management, and process improvement.
• Developing and executing change management strategies to facilitate organizational change initiatives.
• Leading divisional performance management programs and initiatives.
  
  

Have you got what it takes?

• 7 + years of experience in OD in companies with best-in-class HR practices, preferably in global software companies
• Experience in rolling out end-to-end programs around change management, values, leadership development, top talents and succession plans
• Proficiency in content creation for learning sessions, and in designing organizational development processes, with the ability to lead from ideation to execution
• Exceptional consulting, coaching and facilitation skills
• Ability to cultivate strong partnerships and driving multiple focal points across levels, units and geographies
• Ability to solve challenges creatively by utilizing data to diagnose and interpret needs analyses and translate the findings into actionable plans
• Excellent verbal and written communication skills in English
• Bachelor's degree in Organizational Development / Psychology / Social Science or related field. A master's degree is preferred
  
  

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to raise the bar constantly, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID:4474

Reporting into: Director of Global Organizational Development & Learning (OD&L)

Role Type: Individual Contributor

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.