Billing & Collection Specialist

We are seeking a detail-oriented and experienced Billing & Collection Specialist to join our finance team. The ideal candidate will have a strong background in billing and collections, with specific expertise in using Stripe for payment processing. This role is critical in ensuring accurate billing, timely collections, and maintaining positive relationships with our clients.

Wake up for this

• Strong experience in Stripe.
• Work closely with our growing sales team.
• Assist in implementing new billing tools and improve current billing processes.
• Communicate daily with the company's enterprise clients.
• Manages account receivable collection
• Communicate with the customers for follow ups on payments.
• Manage and process payments through Stripe, including handling refunds, chargebacks, and disputes.
• Work closely with the finance team on new deals, contracts, and related tax matters.
• Prepare financial and administrative reports, as needed.
• Manage the day-to-day enterprise billing activities and collection activities.
• Review payment entries for accuracy and to ensure account balances are correct.
• Analyze billing data to proactively track and prevent erroneous invoices.

Requirements

• At least 2 years of experience as a Billing Specialist/Collection Specialist/Accounts Receivable Specialist/Finance operations or a similar position, with a focus on using Stripe
• In-depth knowledge of Stripe's billing platform, payment processing, and financial management tools.
• Excellent verbal and written skills in English.
• Strong attention to detail and ability to multitask.
• Experience in High-tech/start-up companies - An advantage.
• Experience with NetSuite and HubSpot - An advantage.