IT Manager

ScyllaDB is a global company with employees all around the world.

We are looking for a resourceful and highly adaptable IT manager for a full-time position to support IT company activities and employees.

Responsibilities:

• Provide professional troubleshoot (local, remote) and support for the company:
• Personal laptops / workstations (Windows & Linux & Mac)
• Google Workspace Apps (Gmail, Drive, etc.)
• Servers (mainly Centos / Fedora)
• Network and connectivity
• Work in contact with external IT firm if needed
• Company Cloud environments - Super admin to all cloud providers managing the permissions, users and the accounts workflows.
• Manage and oversee secure access to all company users to the various apps being used by the company
• Manage all company apps as the IT administrator and review new apps (GIthub, Zendesk and much more)
• Manage all Okta provisioning, experience in Identity and access management, setting us SAML apps in Okta installing AD/IWA agents on members domains, validating SSO, troubleshooting password synchronization across multiple Okta platforms.
• Manage company MDM tool and EDR tool - installations, policies, users and more
• Ensure security and privacy of networks and computer systems
• Manage onboarding and offboarding IT related process from start to end
• Manage all company relevant IT process and policies
• Manage company inventory
• Install and configure network equipment
  
  

• Familiar with the Cloud (AWS / GCP / Azure) environments
• Experience with OKTA, MDM tool, EDR service, Google workspace - MUST
• Experience with configuring hardware, software, servers, routers, and switches
• hands on help desk/PC technician/system and network experience
• Experience with Microsoft Windows and Linux environments
• Service-oriented attitude
• Problem solver with self-learning capabilities
• Follow policies, creating policies, if needed, creating workflows and keeping the current ones
• Excellent written and spoken English skills
• Basic knowledge of networking: DHCP, DNS, Routing