Customer Success Manager

Rise provides fully programmatic media solutions for publishers that seamlessly integrate with their content and product user experience. With advanced data-powered solutions perfectly adapted to accommodate advertising needs, publishers are enabled to maximize their revenues by getting back control.

We crave a passionate Customer Success Manager (CSM) to join our force! Are you a natural connector with a knack for data-driven problem solving? We envision you as the ultimate partner advocate, wielding both analytical prowess and communication magic to fuel their growth. Think navigating internal resources with ease, crafting creative solutions, and confidently representing our activity at summits and meetings. Native-level English and presentation charisma are a must. This role thrives on teamwork, so get ready to collaborate and shine

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Responsibilitie

• s:Managing top publishers in the video and display indust
• ryManage day-to-day relationships with our clients - Grow and optimize strategic account
• s.Analyzing and optimizing the performance, while maintaining close and personal relationship
• s.Having a constant technical overview of the products, both in terms of relevance and abilitie
• s.Identify opportunities for upscale, and execute the
• m.Communicating the partners’ needs and requirements internall
• y.Participate in abroad business trips and summit

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Requiremen

• ts:At least 2 years of Customer Success experience in the ad tech industry - MU
• ST!Strong analytical skills (Excel, Data analysis) - MU
• ST!Fluent English&Hebrew – written and spo
• kenEmpathy and ability to understand your client’s nee
• ds.Strong interpersonal skills, people person, and highly motivated individu
• al.Ability to identify cross-sell and upsell opportunities, and extract insights from meetings/cal
• ls.Ability to multitask and handle various prioriti
• es.Details-oriented with an ability to see the bigger pictu
• re.Excellent presentation skil
• ls.Experience in the mobile app industry - Advanta
• ge.B.A/BSc degree in analytics - Advanta