IT Manager

Sharegain began with one question: If the largest institutions solely exercise the right to lend their stocks, bonds, and ETFs, what would it take to unlock this revenue opportunity for every investor?

Our team of experts in the UK, US and Israel built the solution: a platform that empowers online brokers, private banks, and wealth managers to offer securities lending to their clients. We call it SLaaS: Securities Lending as a Service. It’s a fully digital, customizable, end-to-end solution that automates front- and back-office operations. Institutions and investors are now free to earn more from what they own.

Every Sharegainer has their own backstory, but we all share an ambition to do things differently – bigger, better, and greater. Together we’re on a mission to democratize capital markets by building a more liquid world. The more we share, the more we all gain.

As an IT Manager, you will own the IT solutions and support including laptop troubleshooting and repair, managing networking devices, email solutions, security solutions, Windows and iOS servers along with Azure Cloud environments.

Responsibilities

• Maintain and monitor Sharegain's IT infrastructure, including servers, networks, and cloud-based systems. Perform regular updates, patches, and maintenance tasks to ensure optimal performance and reliability
• Address hardware and software issues, troubleshoot technical problems, and escalate complex cases as necessary
• Maintain data privacy and protect the company's sensitive information from potential threats
• Oversee the installation, configuration, and maintenance of software applications used within the organization. Ensure compatibility, functionality, and user-friendliness
• Create and maintain comprehensive IT documentation, including system configurations, standard operating procedures, and troubleshooting guides
• Monitor and track IT assets, including hardware and software licenses. Coordinate equipment inventory and manage procurement processes
• Identify areas for IT process improvement and propose innovative solutions to optimize workflows and enhance system performance
• Proactively address IT-related challenges and provide technical guidance to support company growth.

Requirements

• Minimum 3 years of hands-on experience in IT support, infrastructure management, or a related role
• Proficient in operating systems (Windows, macOS), networking fundamentals, cloud computing (AWS, Azure, or similar), and IT security protocols
• Strong analytical and problem-solving skills, with the ability to identify and resolve technical issues efficiently