Customer Success Manager

We crave a passionate Customer Success Manager (CSM) to join our force! Are you a natural connector with a knack for data-driven problem solving? We envision you as the ultimate partner advocate, wielding both analytical prowess and communication magic to fuel their growth. Think navigating internal resources with ease, crafting creative solutions, and confidently representing our activity at summits and meetings. Native-level English and presentation charisma are a must. This role thrives on teamwork, so get ready to collaborate and shine!

Responsibilities

• :Managing top publishers in the video and display industr
• yManage day-to-day relationships with our clients - Grow and optimize strategic accounts
• .Analyzing and optimizing the performance, while maintaining close and personal relationships
• .Having a constant technical overview of the products, both in terms of relevance and abilities
• .Identify opportunities for upscale, and execute them
• .Communicating the partners’ needs and requirements internally
• .Participate in abroad business trips and summits

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Requirement

• s:2 years of Customer Success experience in the ad tech industry - MUS
• T!Native English & Hebrew - MUS
• T!Strong analytical skills (Excel, Data analysis) - MUS
• T!B.A/BSc degree in analytic
• s.Empathy and ability to understand your client’s need
• s.Strong interpersonal skills, people person, and highly motivated individua
• l.Ability to identify cross-sell and upsell opportunities, and extract insights from meetings/call
• s.Ability to multitask and handle various prioritie
• s.Details-oriented with an ability to see the bigger pictur
• e.Excellent presentation skill
• s.Experience in the mobile app industry- advantag