Technical Writer

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and security is a core part of our mission. Our team of industry-leading software security experts are true pioneers, constantly pushing the boundaries with original research and technology innovation. JFrog is a special place with a unique combination of brilliance, spirit, and just all-around great people. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey?

We are looking for a talented and dedicated Technical Writer to join the DevOps core writing team in Israel and document our market-leading product Artifactory.

As a Technical Writer at JFrog you will…

• Collaborate closely with Product Managers, Developers, and other Subject Matter Experts to understand requirements, create outlines, and document new features
• Produce structured, clean, and intuitive end-user documentation, including user guides, release notes, use cases, API content, and more
• Focus on user personas and their goals when creating content, ensuring it meets user needs rather than just describing product features
• Manage the bi-weekly Release Notes preparation process, tracking releases, coordinating with other writers, and working with stakeholders for both SaaS and Self-Hosted releases
• Participate in usability efforts for new developments, including writing microcopy (UX writing) and providing feedback on UX/UI for the product
• Track features and enhancements using Jira and other tools, identifying requirements and writing new content to accompany releases
• Collaborate with other writers on projects such as updating the documentation style guide, contributing to the design system, and contributing to our internal wiki
  
  

• 3-5 years of experience as a Technical Writer in an enterprise software development environment
• English at native level
• Strong interpersonal skills with the ability to build and maintain key relationships
• Excellent writing skills with an ability to structure content effectively and write clearly
• Ability to work independently with a strong sense of responsibility and commitment
• Capable of working accurately and quickly with attention to detail
• Ability to multitask and meet tight deadlines, doing what’s required to release content on time, including occasionally jumping online at less conventional times
  
  

• Experience with topic-based authoring and content reuse
• Knowledge of DevOps principles, processes, and tools
• Experience with REST APIs, Open API 3.0 (Swagger), or Bash scripting / Linux
• Technical knowledge or experience such as coding, HTML, networking, databases, working in public clouds (GCP, AWS, Azure), working in a CLI / console
• Experience with tools including Paligo, Fluid Topics, Figma, Jira, Google Docs