NLP Data Science Researcher

Job Description

Let’s Talk about us:

Verint has one of the broadest portfolios of customer engagement solutions available today. With the experience we gained over the last 25 years, we help organizations simplify and modernize customer service experience through our market-leading cloud and hybrid solutions.

Verint Israel site in Herzliya is Verint’s biggest R&D center. We are part of a successful global organization but enjoy being a dynamic local site. Our teams move fast in a flexible hybrid model, and utilize cutting-edge technology such as AI, Machine Learning, NLP, and Speech & Text Analytics to improve customers’ lives and save time and energy for millions globally.

Join our passionate Analytics Research team and be the AI researcher behind industry-leading Customer Engagement solutions.

• Leverage your NLP expertise to design and evolve cutting-edge tools for Verint interaction analysis.
• Empower organizations with actionable insights, helping them optimize processes, improve performance, and create exceptional customer experiences.
  
  

Responsibilities

Let’s Talk about you:

• Research and development of state-of-the-art NLP based solutions.
• Pushing the state-of-the-art NLP based capabilities forward, to provide analytical solutions to product users.
• Research and problem solving for customer engagement projects.
• You will be engaged and working on other Interaction Analytics agendas including big data algorithms and machine learning technologies.
  
  

Qualifications

Let’s Talk about who we are looking for :

• M.Sc. or Ph.D. in Computer Science or equivalent.
• At least 2-3 years of industry experience.
• Strong knowledge of machine learning technologies, Deep Learning, AI.
• Experience in (general) deep learning frameworks such as TensorFlow and Pytorch.
• Proven experience and deep understanding of NLP Technologies.
• High skills for creating, writing and understanding algorithmic code.
• Strong programming skills. Ability to deliver end to end algorithmic solutions from experiment to production.
• Enjoys experiment tests and results analysis, high understanding and diving into existing code.
• Experience with Windows and Linux, cloud-based environment (AWS, Azure, etc.)
• Ability to collaborate with bigger teams and excellent communication skills.
  
  

We hire innovators with passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers.

With Verint, you'll be part of a community that empowers you to set your own development goals and provides the support you need to achieve them. Your ideas will be encouraged from the very beginning, this is how we enable innovative, out-of-the box thinking. You can really make an impact here.

So, what do you say? Let’s Talk.

About Us

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities.

With Verint, you'll be part of a community that empowers you to set your own development goals and provides the support you need to achieve them. Your ideas will be encouraged from the very beginning, this is how we enable innovative, out-of-the-box thinking. You can really make an impact here.

So, what do you say? Let’s Talk.