Program Manager

A global high tech company is looking for a Partner Feeds Program Manager.

Role Responsibilities

• Own feed ingestion, feed health and maintenance.
• Participate in the ingestion and optimization of complex feeds.
• Pilot the onboarding of selected Geo feeds, documenting the process to inform broader onboarding strategy improvements and overseeing the details pipelines.
• Be the expert on Feeds configurations and API specs, providing education and support across the organization, and externally.
• Engage and collaborate with partners to fix and test their feeds.
• Own escalations, consults and feedback loop.
• Manage and execute focused projects aimed at monitoring and enhancing program performance, operating within clearly defined scopes and guidelines.
• Contribute to the Partner education, process and tools optimization

→ Develop user-friendly guides and resources to support partners and internal stakeholders throughout the feeds integration journey.

→ Collaborate with external and internal teams to optimize the feeds' ingestion flow and automate manual tasks.

→ Work with product, engineering and partner managers to investigate and identify root causes and systemic problems.

Skills:

• Proven Experience: 3+ years experience in project management, or a related field.

• Data Analysis: Strong analytical skills and the ability to derive actionable insights from data.

Technical Skills : Familiarity with SQL, APIs, and Salesforce or similar CRM platforms is a plus.