Help desk support and Back-office management

Company Description

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This is a full-time Help Desk Support and Back-office Management role at MSP360 LTD located in Kfar Saba, with flexibility for some remote work. As a Help Desk Support, you will be responsible for providing technical support to end users, troubleshooting hardware and software issues, and assisting with network configuration and maintenance. As a Back-office Manager, you will oversee administrative tasks, coordinate office operations, and manage documentation and record keeping. This hybrid role requires strong communication skills and the ability to work independently.

• Excellent communication skills
• Experience in providing administrative assistance
• Knowledge of office equipment and software
• Strong customer service skills
• Proficiency in office administration tasks
  

Additional skills and qualifications that would be beneficial include:

• Technical troubleshooting skills
• Experience with network configuration and maintenance
• Attention to detail and organizational skills
• Ability to work well under pressure