Help Desk Technician

Company Description

Ness Digital Engineering is a full life-cycle digital engineering firm that offers digital advisory and scaled engineering services. With a talent resource pool of over 5000 engineers across 11 innovation hubs, we combine engineering expertise with digital strategy and technology to guide businesses through successful digital transformations. Our global presence spans the US, Eastern Europe, and India. To learn more about us, please visit www.ness.com.

Role Description

This is a full-time, on-site role for a Help Desk Technician located in Lod. As a Help Desk Technician, you will be responsible for providing technical support, troubleshooting desktop computers, and performing computer repairs. Your day-to-day tasks will involve assisting users with hardware and software issues, resolving technical problems, and ensuring smooth operation of computer systems.

Qualifications

• Experience in desktop computer support and help desk support
• Strong troubleshooting skills
• Knowledge of computer repair techniques
• Excellent problem-solving abilities
• Strong customer service skills
• Good communication and interpersonal skills
• Attention to detail and ability to work under pressure
• Relevant certifications or degrees in IT or related fields are a plus