Retention Account Manager

Olinio is on the hunt for a dynamic Retention Account Manager for our client, a leading Forex company in Ramat-Gan, Israel. This is a fantastic opportunity for English-speaking individuals with a passion for finance and trading, excellent communication skills, and a drive to succeed in the fast-paced Forex market.

About the Company:

Our client stands at the forefront of the Forex industry, recognised for their cutting-edge trading solutions and unwavering commitment to client success. By joining their Ramat-Gan team, you will be part of an environment that values growth, teamwork, and excellence.

What You'll Do:

As a Retention Account Manager, you will be essential in nurturing client relationships, driving sales, and ensuring client satisfaction in the dynamic Forex trading environment.

Key Duties/ Requirements:

• Develop and manage ongoing private client relationships.
• Developing and generating trading clients from new leads.
• Providing professional guidance and best level of service to existing and new clients.
• Provide excellent and proactive client service including solutions according to the customer needs and with any platform/financial trading related queries at all times.
• Explaining the payment process mechanism.
• Updating clients with ongoing updates on the market.
• Ensuring customer satisfaction, professional communication.
• Assisting clients with deposits/withdrawals.
• Following all company's policies and procedures and ensuring that the relevant compliance obligations are in line with the relevant authority requirements.
  
  

• 6-12 months of experience in sales or client relations, preferably in the financial sector.
• Fluency in English.
• Professional interpersonal skills, with a knack for negotiation and closing deals.
• High ambition, passion, and motivation with a proven track record in sales.
• Confidence, self-motivation, and a relentless pursuit of success.
• Computer proficiency.
• A valid work permit is essential.
  
  

• Competitive salary, based on experience.
• Opportunity for career advancement within the company.
• Working hours: 17:00-1:00
• No relocation package provided
• Salary range: as per market require
• High bonus structure scheme