Junior Client Success Manager

Quality Score is Israel’s top-spending PPC agency whose ads reach millions of viewers daily. We run large-scale campaigns for leading brands on social networks, video, and display, and develop innovative ad optimization technologies.

We serve an international clientele, with an emphasis on the United States.

At Quality Score, one of our core values is teamwork—both within departments and between them. Everyone is welcome to get involved in the strategic and creative process!

Located near the Bursa in Ramat Gan, it's a 7-minute walk from the train station. Currently employing a hybrid work model.

Position & Responsibilities:

Junior Client Success Manager serves as the primary contact for our clients and ensures a smooth and orderly flow of information/objectives between departments. They’re also responsible for strategizing overall marketing initiatives through collaboration with the client, ad campaign managers, and the creative team.

Responsibilities include:

• Developing a deep understanding of the clients’ business and marketing needs
• Strategic planning and troubleshooting client-company issues
• Ensuring that clients’ short and long-term goals are being met
• Building and maintaining close professional relationships with clients
• Preparing and reporting operational insight and project management information to clients
• Coordinating with our in-house Google and Facebook teams to plan, execute, and refine marketing activities

Requirements:

• Previous experience within online marketing - advantage but not a must
• 1-2 years of experience in B2B client-relations management
• Native English speaker
• Advantage- Client management and communications experience with C-level executives
• Ability to solve marketing problems through a methodical, analytical, and data-driven approach
• Experience with Microsoft Excel (Accent and MySQL are an advantage)
• Superior organizational skills and the ability to prioritize and manage multiple tasks
• Ability to create innovative solutions and think outside the box
• Must be confident, articulate, and possess strong presentation skills