Customer Success Manager

A thriving and distinctive Advertising Platform located in Tel Aviv is seeking a motivated, results-oriented individual with a proactive attitude to join our AM/CSM team. This role provides a unique perspective into a specialized, intelligent, and dynamic segment of the online marketing landscape.
Responsibilities include:
·        Taking the lead in ongoing communication and being responsible for ensuring client satisfaction.·        Cultivating and sustaining strong relationships by establishing credibility with clients, addressing challenges, and attaining business and operational objectives. ·        Monitoring critical account metrics, deriving insights, and recognizing both opportunities and obstacles in collaboration with clients. ·        Conveying client requirements to the relevant departments and meeting objectives and deadlines.
Requirements:
·        A minimum of 2 years of experience in B2B account management, business development, or customer success within the online marketing industry. ·        Strong organizational skills and ability to manage multiple, competing priorities. ·        Exceptional verbal and written communication skills in both English and Hebrew. ·        Proficiency in presentations, problem-solving, and management. ·        A data-driven decision-maker. ·        Proficient in building strong relationships and taking the initiative. A team player.