Help Desk Specialist

Company Description

Kamada is a global biopharmaceutical company located in Beit Kama. With a portfolio of marketed products for rare and serious conditions, Kamada is a leader in the specialty plasma-derived field. They have 6 FDA-approved products selling in over 30 countries and are focused on diseases with limited treatment alternatives. Kamada is dedicated to addressing significant unmet medical needs through their innovative development pipeline.

This is a full-time on-site role for a Help Desk Specialist at Kamada. As a Help Desk Specialist, you will be responsible for providing technical support and help desk support to internal users. You will troubleshoot and resolve desktop computer issues and provide excellent customer support.

• Technical Support and Help Desk Support
• Troubleshooting desktop computer issues
• Customer Support
• Strong problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work well in a team
• Experience with ticketing systems
• Knowledge of network concepts and protocols is a plus