Account Manager

Job Description: Account Manager:

Z2A Digital is a pioneering digital advertising agency that specializes in mobile app user

acquisition. As we are expanding our supply and demand-side monetization partnerships within

the advertising ecosystem. We’re seeking dynamic leaders to manage these critical relationships

in a mutually beneficial manner. If you’re an inventive thinker, adept at navigating ad-tech

jargon, and passionate about driving results, we want to hear from you!

Responsibilities:

1. Client Relationship Management:

o Primary Point of Contact: Serve as the primary point of contact for assigned

clients.

o Understanding Business Objectives: Understand their business objectives,

challenges, and needs.

o Long-Lasting Relationships: Foster strong, long-lasting relationships.

2. Customer Satisfaction:

o Timely Solution Delivery: Ensure timely and successful delivery of our

solutions.

o Responsive Communication: Address client inquiries, concerns, and feedback

promptly.

o Exceptional Service: Strive for exceptional customer satisfaction.

3. Goal Oriented:

o Revenue Targets: Meet and exceed revenue targets.

o KPIs: Reach and surpass key performance indicators.

o Account Growth: Foster monthly account growth.

4. Collaboration:

o Internal Alignment: Work closely with internal teams (e.g. Customer Service,

Product Development) to enhance the client experience.

o Feedback Loop: Provide feedback to improve our offerings.

5. Business Development:

o Opportunity Identification: Identify new business opportunities within existing

accounts.

o Industry Awareness: Stay informed about industry trends and evolving client

needs.

Qualifications:

 Communication Skills:

o Excellent verbal and written communication skills.

o Ability to connect with key business executives and stakeholders.

 Energetic and Target-Driven:

o Thrive in a fast-paced setting.

o Proactively pursue goals.

 Strategic Thinker:

o Deliver immediate impact through strategic planning.

o Anticipate client needs.

 Analytical thinking

o Work well with dashboard data.

o Proficient in Excel and other relevant tools.

 Effective Multitasking:

o Prioritize tasks effectively.

o Juggle multiple responsibilities.

 Problem-Solving:

o Proactive problem-solving skills to address client needs effectively.

o Find creative solutions.

 Team Player:

o Collaborate with our sales team to achieve quotas while keeping clients satisfied

and engaged.

Industry: Advertising Services Employment Type: Full-time

• Join us at Z2A Digital and contribute to shaping the future of digital advertising!