Overview:

As a Program Manager at Questar Auto Technologies you will be responsible for leading end-to-end complex customer programs, collaborating closely with global customers, as well as cross-functional teams including R&D, Operations, Support, and other stakeholders. You will play a pivotal role in ensuring the successful execution of projects, meeting customer expectations, and driving innovation in the automotive industry.

Key Responsibilities:

Program Leadership:

·        Lead and manage all aspects of complex customer programs from initiation to delivery, ensuring adherence to timelines, budget, and quality standards.

·        Act as the primary point of contact for global customers, maintaining strong relationships and effectively managing communication channels.

Cross-Functional Collaboration:

·        Work closely with internal teams such as R&D, Operations, Support, Sales, and Quality Assurance to drive alignment and collaboration throughout the program lifecycle.

·        Coordinate and facilitate regular cross-functional meetings to ensure alignment on project goals, progress, and any potential issues.

Strategic Planning:

·        Develop and implement strategic plans for each program, including resource verification, risk management, and mitigation strategies.

·        Identify opportunities for process improvements and innovation to enhance program efficiency and effectiveness.

Risk Management:

·        Proactively identify potential risks and develop mitigation plans to minimize project disruptions and ensure timely delivery.

·        Monitor and track program risks throughout the project lifecycle, escalating issues as needed to senior management.

Customer Relationship Management:

·        Build and maintain strong relationships with key stakeholders at global customer organizations, understanding their requirements and providing timely updates on program status.

·        Anticipate customer needs and proactively address any concerns or issues to ensure customer satisfaction and retention.

·        Quality Assurance:

·        Drive a culture of quality and excellence throughout the program lifecycle, ensuring that deliverables meet or exceed customer expectations and industry standards.

·        Implement robust quality assurance processes and metrics to measure program performance and identify areas for improvement.

Qualifications:

·        Bachelor’s degree in Engineering, Business Administration, or related field; Master’s degree preferred.

·        Minimum of 8 years’ experience of program management in the High Tech industry.

·        Experience in managing complex customer programs from initiation to delivery.

·        Experience within the automotive an advantage.

·        Strong technical background with a solid understanding multi-disciplinary technologies (HW, SW, SaaS).

·        Experience working with global customers and managing international projects is highly desirable.

·        Excellent leadership and communication skills, with the ability to effectively collaborate with diverse cross-functional teams and communicate complex technical concepts to non-technical stakeholders.

·        Strong analytical and problem-solving skills, with the ability to quickly identify issues, develop solutions, and drive resolution.

·        PMP certification or equivalent project management certification is a plus.

·        High proficiency in English

What will you enjoy?

·        Working in a successful leading company in the growing automotive industry

·        A dynamic, energetic, and supportive work environment

·        Cutting edge technologies

·        Being exposed to and working with a variety of interfaces and customers

·        Meeting complex project requirements for customers across the globe

·        Flexible & Hybrid work environment