Technical Support Team Lead

We are seeking a Technical Support Team Lead for a leading high-tech company in Rishon Lezion!

The Technical Support Team Lead role involves managing a team of tech support representatives. Key requirements include team management experience, a high level of English proficiency, and familiarity with IT. The successful candidate will play a crucial role in ensuring high-quality tech support and operational efficiency within the organization.

Requirements:

• Minimum of two years of team management experience in technical support (from companies that integrate hardware and software in their products) - mandatory.
• High-level English proficiency - mandatory.
• High-level familiarity with IT, servers and backups - mandatory.
• Excellent interpersonal skills and customer service orientation - mandatory.
• Availability beyond regular working hours as needed.
• Responsible with high self-discipline.
• Familiarity with Priority - an advantage.

How to apply: You're welcome to submit your CV via linkedin or directly to: [email protected].