Field Service Engineer 3

In Your Career, Let’s Prove What’s Possible.

At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.

Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.

The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.

Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible.

Field Service Engineer 3

Date: Apr 2, 2024

Location:

Israel Intel, IL

Req ID: 182065

Worker Category: On-site

Job Responsibilities

Technical

• Responsible for providing quality on-site repair and maintenance service of complex electro-mechanical systems. Analytical troubleshooting of technical problems to component level. Performs complete installation/relocation start-up services
• Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. Determine corrective actions as required.
• Lead installations and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed system.
• Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials.
• Assist in complex field modifications and updates as released in Engineering Change Notifications.
• Maintain records and reports as required to properly coordinate activities with supervisors and customers.
• Assist in the planning, management, and execution of projects of a limited scope and duration
• May perform other related duties as assigned or requested by manager
  
  

Other Job Responsibilities

Leadership

• Provide technical instruction and mentoring for Engineer Level 1 and 2.
• May Provide on-site instruction to sub-contractors and customers.
  
  

Customer Relation

• Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers.
• Present escalation action plans and status
  
  

Minimum Qualifications

• BS degree in electronics, engineering or other applicable field of study and a minimum of 5 years of work experience or Associates degree with +6 years of relevant experience.
• Previous experience in installation, maintenance, repair and troubleshooting of semiconductor capital equipment adhering to company procedures.
• Work in constrictive clean room environment, wearing appropriate personal protective safety equipment.
• Able to work rapidly for prolonged periods of time, including bending, stooping, reaching, walking, sitting and standing in one location.
• Understand and work from electrical and mechanical schematics and diagrams.
• Ability to interpret operation manuals to determine root cause of tool failures.
• Experience in Microsoft Office Suite and data analysis tools.
• Work independently, cooperatively in a team or with customers completing assignments with minimal supervision and a high degree of accuracy and attention to detail
• Perform effectively in a demanding environment with changing workloads.
• Adhere to customer rules and policies regarding worksite behavior and safety.
• Able to travel frequently
  
  

Preferred Qualifications

Our Commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Job Segment: Electronics Engineer, Field Engineer, Electrical, Engineer, Engineering, Customer Service