Internal Communications Manager

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

We are seeking a talented, creative, mother tongue English writer that can seamlessly flow between writing a broad range of engaging internal communications!

The Internal Communications Manager will partner with one of our business divisions, and be responsible for creating and delivering communications strategies, developing frequent and streamlined communications, shaping and defining change management communication plans, acting as a trusted advisor to stakeholders, and ensuring that vital information reaches employees via the most appropriate channels and in the most suitable tone.

What You’ll Do:

• Bring your creativity and storytelling abilities to create innovative, interesting and inspiring articles, newsletters, announcements, executive communications, and many other communications, in a range of tones.
• Work with stakeholders to define, develop, implement, manage and evaluate internal communications activity for the division
• Work with key stakeholders to draft and disseminate information using the most appropriate communication channels and messaging for the audience
• Plan and drive specific ad hoc communications programs
• Work closely with leaders to develop their communications, including written materials and presentations
• Write divisional communications to employees including executive communications, functional updates, etc.
• Support the deployment of change initiatives, by developing internal communications campaigns and messages
• Be part of the Corporate Internal Communications team and work on cross-company initiatives and projects, including employee-related content that promotes NICE as an employer of choice
• Collaborate with graphic designers to create attractive and engaging graphics to accompany the content
  
  

• Must be a native English speaker
• Relevant education and ideally 3-5 years’ experience (preferably in a global, hi-tech company)
• A proven track record in working with senior leaders to shape and drive the delivery of Internal Communications
• Proven ability to create and execute communications plans across a complex matrix and work with multiple stakeholders
• Ability to deliver complex messages in a simple way
• Experience of driving change through transformational communications
• Effective interpersonal, management and communication skills, including the ability to write and present clear and concise professional communications with varied messaging and tones, adapted to target audiences in different geographies
• Ability to build productive relationships and work closely with senior leaders and in team environments
• Excellent multi-tasking skills, and ability to work at pace and meet timelines
• Strong conceptual abilities, outstanding storytelling and creative writing skills, and a solid knowledge of the digital landscape