Operations and QA Manager

Description:

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Come and join a rapidly expanding mobile games company!

SuperPlay is a leading gaming company dedicated to creating unforgettable mobile gaming experiences. Founded in 2019 by industry experts from Playtika and Rovio, the company strives to develop innovative and exciting casual games that captivate millions of players worldwide and remain enjoyable for years to come.

Dice Dreams, our flagship game, has become a global sensation and a top-100-grossing hit, while Domino Dreams, our next big success, is also making a significant impact in the industry.

Our Newest Game – A Magical Collaboration with Disney!

Launching in 2025, our third game will bring beloved Disney stories and characters to life in an unforgettable gaming experience.

Our team, headquartered in Tel Aviv, is made up of talented, passionate, and ambitious professionals. And the future is even more exciting! Want to be part of our journey? Check out the job description below.

What will you do ?

As a Operations and QA Manager, you will be responsible for overseeing and optimizing in-game activities and live operations. This role involves coordinating across multiple teams and managing the technical aspects of live events, promotions, and game features to ensure smooth execution and operational excellence. Your key responsibilities include:

●    Configure, validate, and manage promotions, features, live events, and A/B testing end-to-end, ensuring successful implementation across platforms (Android, iOS).

●    Set up and control game features, pricing configurations, asset management, and segmentation through the Back-End system.

●    Perform basic manual testing on configurations and live features to confirm proper functionality and resolve issues before deployment.

●    Analyze logs, investigate live production issues, and reproduce bugs to provide detailed reports and ensure timely resolutions.

●    Track production alerts, logs, daily KPIs, and app performance using analytics tools to identify trends, issues, and opportunities for improvement.

●    Work closely with Monetization, Economy, Product, Art, and R&D teams to align configurations and promotions with business goals and the monetization calendar.

●    Proactively identify and implement workflow enhancements to streamline operations and maintain high-quality standards.

●    Serve as a bridge between departments, managing technical requests and ensuring seamless coordination and execution of live operations.