Sales Development Representative

Lightrun is the world’s first developer observability platform. Our revolutionary developer-first approach enables engineering teams to connect to their live applications to continuously identify and tackle critical issues without hotfixes, redeployments, or restarts. By eliminating the need to reproduce bugs locally or issue a new software version for adding new logs or metrics to troubleshoot production issues, Lightrun's customers consistently reduce their MTTR by up to 50-60% and significantly improve development productivity. Issues that used to take 1-2 weeks to mitigate now take our customers on average less than an hour to solve. Lightrun empowers our customers' developers by eliminating the need for costly developer lifecycle operations like reproducing locally, or issuing a new software version just for adding new logs or metrics. With customers varying from Fortune 500 (including F10 companies) to SMEs and SMBs across multiple verticals, Lightrun is growing rapidly.

We’re looking for a Sales Development Representative (SDR) with a technical inclination to join us. You will be part of a team located in our Tel Aviv Office, focused on a ‘high-velocity’ business development model. Marketing will develop leads based on a lead-based management process. Once the lead has been delivered, you will be responsible for driving and qualifying the lead to the point where a field sales rep will be assigned to the opportunity

*Essential Duties and Responsibilities.

• Become an expert in our company’s products and services
• Regularly research and stay up-to-date with consumer behaviour and create relationships with customers to identify how our solutions meet their needs
• Manage and maintain a pipeline of interested prospects and engage sales executives for next steps
• Generate leads and build relationships by nurturing warm prospects and identifying new potential sales outlets
• Develop a daily ‘call plan’ – reaching out via telephone and email to reach leads.
• Present product information to customers based on their unique needs
• Source new sales prospects and move them through the marketing funnel, arranging in-person meetings, emails, or phone calls with the right salesperson
• Close on webinar-style demos for the field sales rep where they will guide the customer through a 30-60-minute discussion on the product.
• Report to the sales manager with weekly, monthly, and quarterly results to ensure the company's goals and targets are met
• Continually track and report progress via CRM system activity / tasks / actions fields.
• Monitor results against objectives, taking action where necessary.
• Process inbound leads and generate leads from outbound activities by developing sales strategies that draw in potential buyers and support soliciting new potential customers

Requirements:

• 2+ years of relevant business development experience in SaaS companies with proven track record of engagement with VP Engineering/Engineering leaders
• Good time management and analytical skills
• Exceptional written and oral communication skills in English - Must
• Strong work ethic and self-drive
• Hands-on, with the ability to execute processes and projects end-to-end.
• Strong communication, interpersonal, collaborative, and customer service skills
• Must enjoy cold-calling and continually attempting to make contact, even when customers are difficult to reach.
• Results-oriented with a proven ability to meet and exceed goals.

Check out our culture here: https://www.instagram.com/lightruncommunity/?hl=en