Product Manager for Premium Services

Job Description

• Head up the end-to-end development of new billing products, making sure our goals are aligned with user needs
• Own the product life cycle–from market, BI, and user research, to defining wireframes and scope, setting KPIs, and overseeing the development process
• Conduct user research by talking to users and support agents, analyzing user data, and conducting usability tests to continually improve the product
• Create and execute product strategies, that drive business results and align with Wix’s business goals and objectives
• Analyze data on the current performance of our funnel to identify opportunities to attract new users and convert existing ones to paid plans
• Play a key role in building your vertical’s yearly roadmap
  
  

Qualifications:

• A Product Manager with 3+ years experience building consumer-facing billing/payment-related products
• You’re curious about how to solve the “big” problems and can translate user needs into a great user experience
• You’re a strategic thinker and business-oriented product professional who can identify opportunities, determine a clear direction for a product, and manage priorities effectively
• You’re fluent in defining use cases, designing user journeys, analyzing user behavior, and making data-driven decisions
• You have proven experience working collaboratively with R&D and UX teams
• You’re proactive, dedicated, and passionate. You take ownership and feel comfortable juggling competing priorities
• You're comfortable analyzing data, and you understand technical aspects of products such as API design, platformization, and performance
  
  

About The Team

We are Wix's Product Guild. We define the strategy and scope of tools and products at Wix, then work closely with UX, BA, Design, Content, Dev, and Ops to deliver the most significant impact and value. To do this, we each own a Wix product, research the market and understand our versatile user base's needs, intents, and emotions—from SMBs and enterprises to independent users, agencies, and entrepreneurs worldwide. Our goal is to ensure our users can build any site they want and be proud of it.

About the Premium Services Team:

We are in charge of all of Wix’s Premium users. We own the most critical path in the user journey where they decide to pay for Wix’s services. Our mission is to base all of our financial relationships with our users on exceptional Premium products. We sell, deliver and build the platforms that serve all of Wix’s business. We have a direct impact on the success of Wix and it’s a responsibility we take seriously.

About Wix:

Wix makes it possible for anyone to succeed online.

Since 2006, we've grown to 5,000 employees in 17 countries, launched over 40 products, and serve over 230 million users and their visitors worldwide.

At Wix, we push you to innovate, evolve in non-traditional ways, and grow outside your comfort zone. We operate in small teams that work closely together to create incredible things.

We're proud to be an equal opportunity employer. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer: creating a work environment where everyone is welcome, and anyone has the right to succeed.