Salesforce CPQ analyst

A Typical Day Might Include the Following: 

• Own the architecture and design of the Salesforce CPQ system. Perform administrative tasks including configuration of products, product rules, price rules and other parts of Salesforce CPQ. 
• Maintain the project queue in Salesforce and streamline product go-to-market process within Salesforce. 
• Perform ongoing system administration (maintaining user roles, security settings, profiles, automation, and data integrity). 
• Work with Product Management and business stakeholders for product related projects, processes (such as: Product Launch, Product Escalation, Enhancement Requests, Beta Program, Pricing Analysis, product-focused systems administration, and End of Life). 
• Maintain reporting and dashboards within Salesforce. Assist with ad hoc reporting requests and optimize the user experience related to reports and dashboards. 
• Manage dashboards, reports, forms, templates, custom objects, object relationships, fields and layouts. 
• Help drive end-user adoption of Salesforce through documentation, support and training of new and current employees. 
• Establish and maintain data quality through daily/weekly/monthly/quarterly reporting. Salesforce user administration tasks, including access management, permission sets, role assignments and profile management, etc. 
• Maintain data quality through ongoing data analysis, record de-duplication, and other related tasks, and identify and implement process improvements that contribute to improved data quality. 
• Provide first-level support to the sales, marketing, service, finance, and operations teams, including issue identification and issue resolution/escalation. 
• Design and implement custom objects and advanced functionality, based on project roadmap and strategic initiatives. 
• Evaluate and implement third party solutions and app exchange packages based on project need or business request. 
• Identify and evaluate new features and functionality related to the Winter, Spring, and Summer release management schedule provided by Salesforce. 
• Completes all responsibilities as outlined on annual & quarterly goals. 
• Completes all special projects and other duties as assigned. 

Temporary position for a year

3 days - Work from home

Requirements: 

• 4+ years of experience in Salesforce Administration 
• 2+ years of experience in Salesforce CPQ Administration
• Salesforce Administrator Certification 
• Salesforce CPQ Certification 
• High level of English (writing and speaking)

Experience Preferred: 

• Demonstrated proficiency in user security, profile and role management, custom objects, workflow and validation rules, email templates, formulas, dashboards & reporting. 
• Must be experienced Microsoft Office applications, including MS Word, Excel, Visio and Power Point. 
• Must be detailed oriented and have strong problem solving and analytical skills. 
• Excellent verbal and written communication skills are essential. 
• Able to meet deadlines, communicate delays, clarify ambiguous situations. 
• Ability to work in a dynamic, fast-paced environment and pick up new skill sets quickly.