Global Travel Manager

Who we are:

CyberArk (NASDAQ: CYBR), the global leader in Identity Security, Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets

What will you do:

• Management of all aspects of CyberArk global travel program.
• Drive benchmarking, best practices, and continuous improvement to achieve best-in-class travel policy.
• Gather, produce, and analyze global travel data using BI tools. Communication of relevant data to management .
• Administrator for various travel tools, including the global booking tool, global expense reimbursement tool, travel credit cards, etc.
• Provide Support, training and guidance for employees to all travel systems, processes and policies.
• Collaborate with the Events teams to plan and support company special events, conferences and gatherings.
• Serve as the point of contact for employees regarding all travel and booking related issues.
• Act as the liaison with travel system vendors, tracking enhancement requests, initiating system improvements, and providing real-time problem resolution for employees using travel systems.
• Manage relationships and build partnerships to ensure corporate travelers receive exceptional customer service and secure best rates.
• Global insurance, visa and travel documents admin for employees.
• Ensure and establish travel efficiency by utilizing special bonus plans, points and loyalty plans (credit cards, airlines, and hotels).
• Support procurement with Ad hock travel related assignments.
  
  

• 5+ years’ experience as global travel manager, preferably from a high-tech company.
• Profound knowledge and experience in business travel industry standards, best-practices, industry trends, workflows in GDS systems.
• Fluent English (written and verbal) a must!
• Proven experience in setting up and managing corporate travel platforms such as Expensify, Egencia, Mesh and similar tools.
• Tech savvy – able to use, Introduce and implement products, technologies, and processes to strengthen and enhance the overall travel program.
• Excellent negotiation skills with the ability to manage and develop supplier relationships.
• Interpersonal and customer service skills
• Proactive and able to take initiative.
• Strong attention to detail and ability to identify and resolve issues quickly and effectively.