Customer&Account Specialist

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Job Description

Customer and Account Specialist is responsible for managing a territory of several accounts and key clients in it. Customer and Account Specialist, should establish and improve relationship with variety of customers.

Reports directly to Customer and Account Manager.

Our Sales team support our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems meet the goals of the patients in their communities.

Responsibilities

Identify the key customers and define the strategy and tactics of their development on the territory
Creating and managing long-term relationships and partnerships
Identifying customer needs, creating business opportunities and customer solutions
Achieving / exceed sales targets and agreed KPI's
Analyze territory and accounts sales

Organize and implement tailored made activities for the own territory

Be responsible for achieving the sales results on quarterly and annual basis
Implement and manage local unit’s projects

Qualifications, Skills & Experience Required

Degree B.A
Previous successful experience of at least 3 years as sales representative worked – an advantage
High scientific level abilities
Managing high level medical discussions
Proactive "can do" attitude, strong analytical and customer facing skills
Very high selling skills level
Capable of creating and managing long-term relationships and partnerships
Outstanding communication skills and flexibility
Strategic thinking, planning skills
Self-motivated with the ability to perform with a high level of independence

Our Human Health Division maintains a “patient first, profits later” ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status

Regular

Relocation

VISA Sponsorship

Travel Requirements

Flexible Work Arrangements

Shift

Valid Driving License

Hazardous Material(s)

Requisition ID R274532