Salesforce & Operations Lead

The ideal candidate will be a seasoned expert in the Salesforce platform, with a strong emphasis on creating and managing efficient automated workflows, ensuring seamless lead flow, setting customized KPIs, automated reports and dashboards to drive effectively Lead lifecycle stages.

This role is pivotal in driving our sales and marketing efforts to increase deals win rate and optimize our customer relationship management.

This role requires a keen understanding of automation, the sales leads flow process and CRM systems. Facilitating the process to enable SF becoming a single source of truth for reports.

** This role require working with US morning hours

• Develop and optimize workflows within Salesforce to streamline marketing, sales, and customer service processes.
• Manage and enhance the integration & automation between Salesforce to SalesLoft, Zoominfo, Hubspot, ensuring data integrity and seamless operational functionality.
• Analyze and interpret data from both platforms to improve the sales process.
• Collaborate with teams across the organization to ensure consistent and effective use of CRM and marketing automation tools.
• Generating weekly/daily management reporting tools & dashboards providing business insights & offer action items to improve efficiency, reduce deals turnaround time by setting forecasting & monitoring procedures

Requirements:

At least 3 years of proven expertise as Salesforce ADMIN, with Hands-On experience setting & driving sales leads automated workflows complimented and implemented with systems integration. 

• B2B experience
• Setting automations between Salesforce (MUST) to SalesLoft, Zoominfo, Hubspot (advantage) 
• High- level English both written and spoken - MUST
• Demonstrated experience in managing lead flow and understanding of Lifecycle stages in Salesforce.
• Strong analytical skills with the ability to make data-driven decisions.
• Excellent project management and communication skills.
• Bachelor’s degree in Marketing, Business, or a related field, or equivalent experience.