Product Manager - Customer Engagement

Are you our next Product Manager?

We are looking for a passionate, innovative, creative and results-driven Product Manager who will lead the ideation & development of features to improve customer engagement and retention.

At 888 you will enjoy a hybrid work model, combining in-office work with remote work (work from home) during the week.

Your Role:

• Responsible for the customer engagement product’s roadmap and vision
• Work closely with marketing managers to identify needs and gather requirements.
• Define high-level business requirements along with analyzing the business value of new features.
• Write detailed requirements, user stories & manage the scrum team backlog.
• Incorporate feature requests into product roadmap, prioritize features and work plans derived from business cases.
• Lead product aspects across all project phases
• Plan effective user experience along with UX/UI designers.
• Work in full collaboration with the different organizational units (marketing, R&D, UX/UI designers, BI, and more)
• Post-launch analysis of features

Your Skills:

• You have at least 3+ years of proven experience as a Product Manager
• You have experience on the Internet and mobile technologies.
• You can communicate clearly and convey written and oral messages in English.
• You can work with numerous interfaces, matrix management, amicable assertiveness.
• You are business-oriented, data-driven with high analytical skills.
• You are creative, original and think out-of-the-box combined with a “Can Do” approach.
• You have independent working abilities and can drive processes.
• You are proactive, demonstrating autonomy and accountability.

You have a major advantage if:

You are knowledgeable in the world of gaming, B2C or marketing and have experience using agile methodology.

More about 888 Group

As one of the world’s leading betting and gaming companies, the 888 group provides customers a fun, fair, and safe experience worldwide, underpinned by its state-of-the-art technology and content-rich products. In 2022, the Group acquired William Hill, creating a global industry leader by combining two highly-complementary businesses and two of the industry's leading brands.

The combined group is operating from 15 offices worldwide and employs over 12,000 people globally. The Group invests in a working environment that enables our people to flourish along with our business. We believe in talent development and investing in our people. Our unique culture and spirit are built on the values of fairness, collaboration, and continuous progress, with the purpose of bringing unrivaled moments of excitement to people's day-to-day lives. The Group’s mission is to remain employee-centric and to attract and retain the best talents by providing a rewarding environment with ample opportunities for personal and professional development.

More about the Team:

The customer engagement product team is responsible for designing the best tools for our marketing teams and for keeping customer loyalty and retention through product solutions and “Free-to-play” features. Our Product Team is made up of a group of passionate and extraordinary 8sters collaborating to achieve the shared goal of creating pioneering products. Join us in ensuring a safe and enjoyable experience for our customers worldwide.