Operations Specialist

If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce retention marketing platform, on a mission to help brands of all sizes turn one-time shoppers into customers for life. Loyalty programs, SMS and email marketing, subscriptions, and reviews are our bread and butter, but we have more solutions up our sleeve, too.

We have teams across the world, including the US, Canada, UK, Israel, Bulgaria, and Australia — and we’re still growing. Our primary goal is to deliver the best technology in the industry.

You can hear all about it in our latest brand video.

Sounds exciting? Then read on, because we’re in pursuit of the best and the brightest minds to help us achieve our vision.

The Operations Specialist should be able to work with cross-organization teams and interface with the company’s vendors as well as all employees including senior management. We are looking for someone with a can-do attitude, high availability and experience working in a fast-paced environment; we need someone who is organized and responsible, but who is also flexible and can think outside the box when needed, changing priorities and shifting tasks accordingly.

Responsibilities

• Travel activity including booking business travel, monitoring travel costs, travel insurance, and negotiating contracts with agencies and hotels.
• Monitoring travel agents and the company's travel system, analyzing travel data, and preparing periodic reports.
• Keeping the company's travel policy up-to-date.
• Managing employee expense travel reports in accordance with company policy.
• Manage and review travel invoices, and approve them for payment.
• Providing assistance with travel documents, visas, airport security documentation, and immigration requirements.
• Onboarding new employees and managers and training them on travel requirements
• Implementing new travel solutions.
• Multi-interface work across the organization.
• Handle operations tasks in the IL office, connect with vendors and employees and ensure that the office is operating smoothly.
• Identify opportunities for process and office management improvements
  
  

• 3 and up years of work experience in an administrative/office management role
• Strong IT systems orientation and excellent knowledge of Office applications.
• Excellent written and verbal English communication skills.Strong problem-solving skills and analytical abilities
• Ability to work in US time zones.
• Must have exceptional attention to detail. Strong organizational and time management skills, and ability to prioritize.
• Must be a self-starter and driven
• 3-4 days office attendance (TLV)