Site Operations Specialist

we are looking for a Site Operations Specialist.
We are a global D2C brand house in the lifestyle and jewelry space, building category-defining brands through full vertical integration- from product development to fulfillment. Known for our strong focus on personalization, design, and performance marketing, we scale digitally native brands across multiple international markets.
Responsibilities:
As "Site Operations Specialist" you will be in charge of:
Manage order flow from sites to factory - volume, due dates, priority, allocation
Coordination between main business units - real-time operational impact during high season. Factory - Sales - Customer service
Manage Customer ETA expectations - when will my package arrive?
Manage shipping offering - ETA, gaps, pricing, messaging, available options
Manage shipping offering testing setup and control
Manage cross-site elements, messaging, and settings - based on ETA during high season
Manage QA team member responsible for QA of proce

דרישות:

Function well when out of your comfort zone
Fast learner
Analytical skills - enjoying logical challenges. Every day will have a new situation to resolve.
Teamwork - collaborate naturally with others
Strong communication skills, able to present and mediate different stake holders interests
During high season (6 weeks) - available around the clock, be on top of real time challenges and perform necessary actions effectively
under high pressure.
Prior leadership experience - Advantage המשרה מיועדת לנשים ולגברים כאחד.