Senior Product Manager

About Us

Commbox is a leading Unified Digital Communication platform serving over 300 customers. We are on a mission to transform customer communication forever, making it easy, natural, and efficient. We empower brands to automate customer engagement using digital channels and popular messaging apps their customers use in their everyday lives (sms, WhatsApp, Messenger, Google…). We redefine customer experience and drive efficiencies across customers’ journey. Our AI-driven technology helps organizations manage millions of customers’ transactions every day across all digital channels using CommBox’s autonomous communication platform. Our innovative automated customer communication software enables companies of all sizes to boost customer satisfaction and business performance.

About You

We’re looking for a real product leader who is passionate about perfecting technology beyond its imagination and exceeding customers’ expectations. If you’re looking to take part in the revolution of business automation, advance your product career and have a great time while doing it – CommBox is the perfect place for you!

What Will you Do

Manage the product life cycle from strategic planning to successful roll-out of new solutions and features to production

Own and prioritize product roadmap and sprints planning for your area of responsibility

Establish, track, and report progress on product metrics and KPIs

Work closely with R&D to build the solution and discuss alternatives

Collaborate with various teams such as: R&D, finance, marketing, operations, sales, and CS to understand the needs and solve the pains of our customers

Define the priorities of the product development process by understanding customers’ needs and the company's vision

Engaging with partners and customers to develop synergistic alliances

Collect feedback from multiple sources and translate it into a prioritized roadmap

Conduct competitive and market research

Qualifications:

4+ years of experience as a Product Manager in a B2B SaaS company with a proven track record of delivering impactful products - Must

Solid technical background in software development and web technologies

Excellent communication and presentation skills – mandatory

Proven experience working with design partners and launching new solutions

Experience with Agile development and product management processes

Excellent verbal and written communication skills both in Hebrew and English

UX/UI experience – advantage

Multitasker that can shift focus quickly

Bachelor's Degree in Business, Computer Science, or a related field – Must