Customer Support Specialist

Company Description

BMBY Group - DREAMS is a leading real estate software systems provider headquartered in Yoqneam Ilit, Israel. We utilize cutting-edge technology to provide modernized, efficient, and transparent software solutions tailored to our individual client's needs. Our systems improve project cash flow, management, organization, and loss mitigation for both local and international clients. BMBY was founded in 2003 and is recognized as a favored enterprise in the real estate industry.

Role Description

This is a full-time hybrid role located at our Yoqneam Ilit office. The Customer Support Specialist will be responsible for providing technical and customer support, ensuring customer satisfaction, and maintaining a high level of customer service. The role includes some flexibility for remote work.

Qualifications

• Customer Support and Technical Support skills
• Excellent Interpersonal Skills
• Experience in Analyzing Customer Needs
• Experience in Achieving Customer Satisfaction
• Great Analytical Skills
• Strive to Meet and Exceed Goals
• Bachelor's degree in Information Technology, Computer Science, or Marketing would be beneficial
• Experience in the Real Estate industry is a plus
• Fluent in English and Hebrew - both written and spoken