Senior Product Manager- Loyalty & Referrals

If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce retention marketing platform, on a mission to help brands of all sizes turn one-time shoppers into customers for life. Loyalty programs, SMS and email marketing, subscriptions, and reviews are our bread and butter, but we have more solutions up our sleeve, too.

We have teams across the world, including the US, Canada, UK, Israel, Bulgaria, and Australia — and we’re still growing. Our primary goal is to deliver the best technology in the industry.

You can hear all about it in our latest brand video.

Sounds exciting? Then read on, because we’re in pursuit of the best and the brightest minds to help us achieve our vision.

Yotpo is looking for a Senior Product Manager within the Loyalty business line Product team.

As a Senior Product Manager, you will play a pivotal role in shaping and executing Yotpo’s market-leading Loyalty solution’s vision, strategy, and roadmap to accelerate its growth. You will have a major stake in the direction of Yotpo’s flagship product and driving its development and success. This is an opportunity to join a dynamic and ambitious company and make a significant impact in the world of e-commerce marketing. You will collaborate closely with cross-functional teams, including Engineering, Marketing, Customer Success, and Sales, to deliver exceptional products and features that drive customer satisfaction, revenue growth, and market differentiation.

Key Responsibilities:

• Product Vision and Strategy: Own a strategic domain and drive the strategic direction of Yotpo’s flagship product, aligning it with the company’s overall vision and objectives.
• End-to-End Domain Ownership: Define the product domain’s roadmap from ideation to development and launch, ensuring that product development and execution align with business goals and customer needs.
• Prioritization and Milestones: Continuously assess business needs, establish priorities, define milestones and deliverables, and proactively identify opportunities and risks.
• Data-driven decision-making: Utilize customer usage data, interviews, market research, UX insights, and adoption metrics to identify, design, experiment, and iterate on product decisions.
• Cross-Functional Collaboration: Collaborate closely with technical and business teams, as well as other product leaders within Yotpo, to ensure seamless product delivery and integration within the broader Yotpo Platform.
  
  

• Product Management Expertise: 5+ years of product management experience in a technology-focused company.
• Scaling Experience: Experience with products serving a large customer base, collaborating effectively with other product groups.
• Extensive experience driving both UX-intensive projects and projects that involve technical integrations
• An independent, highly focused, and self-motivated worker
• Experience in defining metrics and using data to tackle product & business challenges
• Interpersonal Skills: Exceptional interpersonal and communication skills.