Location: Holon (Hybrid)

About Us

Sapiens International Corporation (NASDAQ and TASE: SPNS) empowers the financial sector, with a focus on insurance, to transform and become digital, innovative, and agile. With more than 40 years of industry expertise, Sapiens’ cloud-based SaaS insurance platform offers pre-integrated, low-code capabilities across core, data, and digital domains to accelerate our customers’ digital transformation. Serving over 600 customers in more than 30 countries, Sapiens offers insurers across property and casualty, workers’ compensation, and life insurance markets the most comprehensive set of solutions, from core to complementary, including Reinsurance, Financial & Compliance, Data & Analytics, Digital, and Decision Management. Sapiens’ team of more than 5,000 employees operates through our offices in North America, the UK, EMEA and Asia Pacific.

Job Description

• Lead analysis and design for our customer production environment solution.
• Diagnose and troubleshoot system errors.
• Responsible for the customer solution and lead the triage meetings to provide analysis, appropriate solutions and consultation per our customer business needs.
• Become an expert in the Sapiens’ software application/s and use the core system functionalities to support customer’s business process and requirements.
• Work closely with Client, Project Management, Development, and Testing teams to ensure a high-quality implementation of the defined solutions.
• Collaborate with service and operations to establish and maintain flawless day-to-day business operations.
  
  

• At least 3 years of Business Analysis experience – Must.
• At least 3 years of customer facing experience – Must.
• Experience working in a Life and Pensions Insurance market - High Advantage.
• A related bachelor's degree (Information technology, Business Administration, Management Information Systems), and/or related certification – Must.
• Experience as a Functional Business System Analyst including requirement and solution definition.
• Excellent analytical skills.
• High proficiency with SQL and database management (RDBMS is MUST, others are advantage).
• Knowledge and experience working at Agile environment & methodology; familiarity with support working tools (e.g. Jira).
• Experience in full project lifecycle having been involved in system implementation or enhancement projects.
• Deep knowledge of Excel and all Office applications.
• Background of programming languages (mainly Web Services) – Advantage.
• Knowledge in xml standards and conventions – Advantage.
• Excellent presentation, interpersonal and communication skills.
• Comfortable with remote working, VC and screen share tools (e.g. Teams / Skype / WebEx).
• Good understanding of enterprise software solution packages.
• Experience in working in a global environment.
• Fluent in English.
• Ability to work in a fast-paced environment.
• Please note: Work is conducted in English.