Associate Account Manager

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit, and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including 75% of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us on our journey?

At JFrog’s Sales Onboarding program, you will learn from our professionals all about JFrog and the DevOps industry, JFrog’s products and offerings, sales tools, methods, and processes, and experience hands-on sales training. As an Associate Account Manager, you have the opportunity to join an A team making a strong impact on JFrog’s continued growth by supporting our most significant accounts and team to achieve success and renewals with our customers. Your passion for building relationships will be your driving force. Are you ready to take the leap?

As an Associate Account Manager at JFrog, you will...

• Support our most significant accounts and team by helping to achieve success and renewals with our customers
• Develop long-term customer relationships, while promoting retention and loyalty
• Manage new logos as well as expansion opportunities and renewals process for a portfolio of customers
• Analyze usage metrics to understand customers’ usage of JFrog’s product (evaluate product adoption)
• Contact customers throughout the lifecycle to identify potential growth opportunities
• Maintain long-term account health and relationships; work with customers to ensure satisfaction and happiness
• Drive product adoption, share best practices, and implement growth and optimization strategies for maximum value and success
• Use salesforce.com and other sales enablement tools.
  
  

• 1+ years of experience in subscription sales or SDR/BDR previous roles
• Experience in managing and owning the full sales cycle from lead to close
• Quota carrying experience
• Bachelor’s degree or equivalent
• Experience with Salesforce - an advantage