Application Support Manager

We are a fintech company, providing software solutions for Capital Markets clients globally.

We are looking for our new Application Support Manager. Our support team (6-7) provides applicative support and troubleshooting.

This is a full-time on-site role located in Tel Aviv District.

Responsibilities

Responsible for team management, team training and knowledge base, review and analyze customer feedback.

Qualifications

• 3 years' experience managing a team of application support engineers.
• Application Support and Technical Support skills.
• Service oriented; Good human relations and teamwork.
• Fluent English speaking.
• Ability to write procedures and train employees.
• Experience working with databases and SQL is a plus
• Knowledge with capital markets is a plus.