Technical Support Team Lead

A technical support team manager is needed for the digital division at Consist!

Management of a technical support team of 5-7 representatives in the field of software, digital, automation, bots, and customer experience management.

Finding complex technological solutions

employee training

Goal management

Full responsibility for customer satisfaction

Requirements:

Management experience as a team leader / senior representative is mandatory

At least one year of experience in a technological/technical position is mandatory

Technical sense and technological orientation to improve and drive processes with customers.

Experience working with digital systems and with several media channels at the same time.

Ability to lead a team