Customer Service Representative (Remote)

*About Us:*At WeAreWorking, we collaborate with a leading U.S. law firm to assist injured individuals (or families of the deceased) in obtaining compensation for their losses. Typically, these claims are processed under the U.S. Defense Base Act and Terrorist Victims Act, with compensation ranging from $10,000 to $100,000 USD. Our services are entirely free for the injured party, and we extend our support to individuals worldwide. We ensure there's a representative fluent in the injured person's native language. Our track record speaks for itself – we have a high success rate in securing benefits for our clients, regardless of when the injury occurred. Both physical and mental injuries are eligible for our assistance.*About the role:*This is a remote, full time or part time, work-from-home position with flexible hours working for a We Are Working, Inc, a U.S. based, global company. Compensation is up to $20/hr. As a customer service representative at We Are Working, you would help us locate and support individuals that have been injured, or the families of individuals killed, while working for U.S. companies operating in military or conflict zones such as Iraq, Afghanistan, Pakistan, Ukraine, Nepal, and Philippines (or any country where the U.S. is involved). Your job would be to, at no cost to the client, help these injured people navigate the process of securing compensation for their injuries from U.S. based Insurance companies.*Responsibilities include:** Helping us engage with and support civilians or military personnel affected by injuries or loss.* Assist in locating eligible individuals and families for support with collecting compensation.* Educate clients on their rights and guide them through the claims process.*What kind of leads would you be helping us connect with:**Person specification** Civilian contractors from any country (U.S. citizenship not required)* U.S. Military Service Members & their families (active and veterans)* Wounded Iraqi and Afghanistan veterans* Gold Star Families & Civilian contractors (even if already receiving benefits)*Examples of professions these individuals might be in:** Construction crew in the U.S. Government-funded projects worldwide* Heavy Equipment Operators on U.S. military bases or ports* Drivers delivering supplies or fuel to U.S. Forces* Linguists or Translators supporting U.S. Forces globally* Security Personnel in U.S. Government projects or Department of State* Food Services Personnel in U.S. Military bases*Types of Injuries they might have sustained (regardless of when)** Any physical injury* Death* Mental trauma (PTSD, Depression, Anxiety)* Nightmares, Insomnia, Panic attacks* Suicidal thoughts, Recurring flashbacks of traumatic events*Some US Companies they might have been employed under:** AECOM* Bechtel* Blackwater* CACI* DRS Technologies* DynCorp* Ecolog International* Fluor* Global Linguist Solutions* Halliburton* IAP* Kellogg Brown & Root (KBR)* PAE* SCI* Service Employees International* Triple CanopyKnow someone who fits into the above mentioned criteria? If you have a steady internet connection, some background in customer service and project support, are proficient with common tools like MS Word, apply to be hired as a *customer service rep/ lead generation associate/ *at We Are Working. Come be a part of a team dedicated to making a difference in the lives of those who need it the most.*Application process: *To be considered for the role, we kindly ask that applicants visit our career page and apply directly for the position using the link provided below:https://careers.achievetestprep.com/recruit/PortalDetail.na?iframe=true&digest=2O2caKNGkLvuw7sXtj.h3nGAUnkE7bVo.a85bxdBEmQ-&jobid=424687000037712139&widgetid=424687000007409232&embedsource=CareerSite*Job Details:** Schedule: Flexible schedule but must have some overlap during the 9:00 AM - 5:00 PM EST.* Remote: 100% Online, based outside the USJob Type: ContractPay: 1,000.00₪ - 2,000.00₪ per hourExpected hours: 5 – 25 per week