Technical Services Specialist

Company Description
SOLTEK Analytics Ltd. is an industry leader in establishing, renovating laboratories, and bringing high-end technologies for the food, feed, pharmaceutical,cannabis industries. As Foss, Erweka and R-biopharm, X-next, exclusive distributor in Israel, we offer one-stop-shop project management, from lab planning and construction, through implementing innovative technological solutions, regulation and training. Our team is experienced in worldwide, end-to-end projects for various industries and works with our customers to tailor the best solutions for their needs. We are located in Modiin-Maccabim-Reut, with flexibility for some remote work.

Role Description
This is a full-time hybrid role for a Technical Services Specialist located in Modiin-Maccabim-Reut, with flexibility for some remote work. The Technical Services Specialist will provide technical support, troubleshooting, and analytical skills to our customers and internal teams. The role involves performing installation, repair, training, and maintenance services on laboratory instruments and systems. The Technical Services Specialist will also maintain detailed records and prepare reports for the service department.

Qualifications

• Technical Services and Technical Support skills
• Analytical Skills and Troubleshooting skills
• Excellent Communication skills
• Experience in working with laboratory instruments and systems
• Ability to travel domestically and internationally as needed
• Bachelor's degree in Science or Engineering is preferred
• Experience in the food, feed, pharmaceutical, or cannabis industries is a plus
• Strong problem-solving and decision-making skills